Refund Policy

Call Us:+971 567440141, Email: [email protected]

Zubasoft works with an aim to provide maximum satisfaction to its customers, and that’s why it offers them with a feature of refund. Please note that we look into refund requests on a case-by-case basis and it may take upwards of business days to process your request.

1. Below mentioned are the circumstances in which you are entitled to request a refund for the project:

1. If you do not receive your order on the promised date, then you are free to claim a refund for the total amount you paid.

2. If you are not satisfied with the sample of the work, then you have the right to ask your money back.

3. In case we are not able to commence your work on time, or if we did not start the project at all within 15 days, then you will get the entire amount back.

4. By canceling your order within 24 hours after making the payment, you will get your all money back.

5. If we complete only half of the work and you are not satisfied with it, then you can ask us to stop the project at that moment, and we will initiate refund accordingly.

2. You don’t hold any right to claim for the refund in the following cases:

1. You will be charged 50% of the total fees on Bulk SEO content writing until you approve the mock writing. After you approve the work and we have started working on it, you will get no refund in that case.

2. If you ask for a refund after we have completed the given work, then no refund will be provided in such case. Cancellation can be made during the time of progress, but we will deduct the amount for the work already completed by our team.

3. If you provide us with the incorrect information about the project and after receiving it, you are unsatisfied and ask for a refund, then, in that case, money will not be returned.

4. If you are found violating our company policy, then we can terminate your work at that moment and give you no refund in such case.

3. How to Request a Refund

The request for the refund should be made within fourteen days of the order submission. If you want to place a request for a refund, then please send us an email at [email protected] with the following information:

Order number

Your name and email address

The reason for asking for a refund

Our refund department is working Monday through Friday (9:00 AM - 5:00 PM) and may take at least three business days to process your request. If your claim is legitimate, then we will initiate the refund, but it may take seven to ten business days for the amount to be deposited in your bank account.

Note: When the full refund is made, please note that we reserve the right to publish, reuse and otherwise modify the work for any reason. However, we ensure that your personal information will not be shared.

4. Contacting Us

If you have any doubts, questions or complaints regarding this Refund Policy, please submit them via an email to [email protected] or by calling our official number +971 567440141.

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